AI has immense potential for CX —but how do you separate hype from real solutions that transform business operations?  Join Jon Burg (VP of Strategy)

Generative AI (Gen AI) is rightfully garnering incredible attention and healthy skepticism. Join us on a fireside chat to explore the state of the art

What do the developments in the AI space mean for your service organization? For the service industry, the past few years have focused on improving

Oracle, partnering with TechSee, thinks it is necessary to move toward the next generation of visual engagement tools. In this webinar, with Rick Shimko, Senior

Explore CX trends for 2023 driving demand for automation, technological pitfalls with computer vision AI, strategies and processes changes to drive the return on your

Customers are very clear on what they want. Almost half expect faster service. 2 in 3 want visual guidance. And 91% of customers are open

Having a self-service option allows your organization to deflect repetitive calls, lowering call volume and reducing operational costs. However, 91% of self-service chatbot interactions fail.

Robust platform integrations and API libraries are good for more than just going-live faster and easier. These technologies provide unlimited flexibility, allowing you to truly

Service organizations need innovative solutions to better support their field technicians in complex jobs. TechSee and Vuzix have partnered to deliver a hands-free visual assistance

During the pandemic, enterprises turned to visual assistance to help them serve customers remotely. In the process, they’ve collected a massive amount of visual data

Customer service leaders are required to develop a culture of excellence in their contact centers, especially in 2021 – when agents are handling more complex

We live in a ‘remote first’ world where visual engagement is an integral part of human interactions. Visual engagement is way beyond just ‘see what