BRINGing VISION TO Customer service

Reduce costs and churn with better CX, powered by multimodal AI and AR

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Trusted by Leading Global Brands

Transforming your CX

TRANSFORM YOUR JOURNEY

Vision for Your Agents

Instantly see and understand the customer situation. One good picture is worth 7 minutes of call time.

Vision for Your Customers

Automate your CX with our AI and AR-powered customer visual setup and service.

Vision for Your Apps

Give your mobile app support agents, chatbots and virtual assistants the ability to see your products.

SEE THE FUTURE

Harness multimodal AI to recognize, analyze and troubleshoot your products

Provide customers with seamless, step-by-step visual guidance.

Smart AI Resolution

Resolve complex issues in real-time with clear AI guidance.

Vision that brings Results

>25%

Boost in First Time Fix

>20%

Reduction in Technician Dispatch

>40%

Shorter handling time

>30

Lift in NPS

>70%

Self Service Containment Rate

Unlock Your vision

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Visionary CX

Sophie AI
noun

The world’s leading customer service experience platform that leverages visuals and multimodal AI to simplify support

Self-Service Solutions

Empower customers to resolve issues independently with guided visual instruction.

Contact Centers

Streamline support with AI-driven visual guidance. Resolve issues faster, reduce call times and boost customer satisfaction.

Field Services

Reduce technician dispatches with remote visual assistance, improving first-time fix rates and cutting costs.

Discover Sophie AI

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INDUSTRIES

TechSee transforms interactions across various industries, providing fast, efficient, and delightful service experiences.

Telecommunications

Reduce truck rolls up to 40% with enhanced troubleshooting and remote diagnostics.

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Smart Home

Optimize installation and support processes, reducing setup time by 30%

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Home Security

Ensure safety with quick visual support, cutting response times by 50%

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Consumer Electronics

Improve customer satisfaction by 35% with real-time visual assistance.

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Generate Millions of dollars in Savings Every Year

Hard ROI: Save up to $3.5 million annually by minimizing technician dispatches.
Enhanced Efficiency, Unlock Scaled Growth: Reduce call times by 25% and improve first-call resolution rates.
Sustainabilitity: Reduce truck rolls by 40% with enhanced troubleshooting and remote visual support.

PARTNERING FOR SUCCESS

Collaborating with industry leaders to bring visionary AI to life, TechSee enables seamless, intelligent customer interactions.
Partners

Trusted by Fortune 500

60%

Manufacturers

66%

Home Security

58%

Automotive

53%

Telecom

56%

Homebuilders

Testified Success
& Case Studies

TechSee is giving Vodafone customers a personalised, immersive guide to getting connected. We have seen a drastic improvement in customer satisfaction and first-time resolution rates.
Scott Petty
Scott PettyChief Technology Officer
With TechSee we can virtually visit someone's home and address their concerns. This is irreplaceable.
Tristan Yeats
Tristan YeatsTechnical Support Lead
TechSee elevates our customer engagement strategy, delivering an impactful ROI by improving first contact resolution, operating costs, NPS, and agent satisfaction. TechSee facilitates a customer rapport that I have not seen from any technology provider.
Kyle Spittler
Kyle SpittlerManager, Consumer Relations NA
TechSee helps meet our sustainability goals, reducing the amount of miles by over 2,000 a month in the UK alone. We no longer have to send engineers out for simple fixes, can proactively diagnose problems and improved our FTF rate.
Rob Breedon
Rob BreedonUK & Ire Field Service Manager
With TechSee we can book home inspections that can be done by the supervisor from home or in the office, improving efficiency by eliminating travel time and fuel costs.
Oliver Cox
Oliver CoxBusiness Partner Neighbourhoods & Customer Service

Let's elevate your vision for CX

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