Visual AI Solutions for Telecom CX

















The Impact of Visual Innovation
Truck Rolls Saved
Annual Savings
Self-Service Success
NPS Improvement


End-to-End Experience

Simplify Self-Service
Streamline customer self-service with AI-driven visual guides. From setup to troubleshooting and even to billing, enable customers to resolve issues independently, lowering call volumes.
Containment Rate: + 40%
CSAT Improvement: + 92%

Enhance Remote Service
In cases where customers are unable to resolve an issue independently, immediate and effective visual support slashes AHT and boosts FCR, redefining remote customer assistance in telecom.
AHT Reduction: - 20%FCR Improvement: + 288%

Empower Technicians
No matter how great the self-service and call center performance, occasional technician dispatches will still be necessary. Optimize real-time resolutions by giving technicians the power of visual assistance.
Truck Rolls Saved: - 41%
Operational Savings: $1M / Year
CO2 Reduction: 74,000 Tons


Tried and Tested Telecom Solutions
Smarter WiFi Connectivity
Deliver guaranteed, always-on WiFi connectivity.
Best-in-class solutions make it easy for consumers, field technicians and remote agents visualize, understand and improve WiFi connectivity.
Self-Install for Fiber & More
TechSee’s visual AI transforms the fiber installation process, enabling customers to self-install with confidence. This solution significantly lowers operational costs by reducing the need for technician visits. With AI-guided visuals, customers achieve over 90% success in telecom self-installs, reducing technician dispatches and elevating self-reliance.

Transforming Troubleshooting with Visuals
Field Service Excellence with Visual AI Job Verification

Ready for Tomorrow’s Telecom Challenges


Sophie AI: Next Generation CX
Sophie AI Platform
Sophie AI Agents
Sophie AI Assist
Use the Visual Angle
