8 Companies That Help Improve First Call Resolution Rate
TechSee shares 8 call center technology solutions that will improve first call resolution, boost customer satisfaction, and cut costs.
Hagai Shaham, Director of Strategic Accounts
Hagai joined TechSee in its beginnings in 2016 and has profound knowledge of its solutions and the audience it caters to. He is currently serving as TechSee's Director of Strategic Accounts to ensure clients realize the full value from their solutions and partnerships.
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What Is The Best Way To Set Up A Technical Support Call Center?
Starting a support call center? Here’s what you need to know to determine the best choice for your business
Reputation Is Everything — Eight Apps To Avoid Bad Customer Reviews
When it comes to business, reputation is everything. Consumers have never had more choice — It’s essential to polish every part of your customer offerings
The Quick Guide for #CHAT with #MILLENNIALS: 10 Rules Your Brand Should Never Break
Millennials love chat! here are the ten rules your brand should never break when chatting with a millennial customer.
12 Tips to Prepare Your Tech Support for the Millennials IT Era
Top 12 tips for how to meet Millennials’ unique set of needs when helping them with customer support questions
Reinventing The Customer Service Model with Visual Communication
Learn why Visual Support works, providing better customer experience for less. Understand and harness the value of visual communication.
