The Hard ROI & Sustainability Impact of Visual and AI Service and CX
In our previous blog, we explored how visual service and AI technologies are redefining customer experience (CX) across various industries. Today, we delve deeper into
Jon Burg, Head of Strategy
Jon Burg Led product marketing for Wibiya and Conduit, bringing new engagement solutions to digital publishers, in addition to launching Protect360, the first big-data powered mobile fraud solution. With 15 years of delivering value for several other technological brands, Jon joined TechSee to lead its product marketing strategy.
Author Posts
Chatbots vs. Agentic AI: Key Differences and How to Spot Them
At first glance, chatbots and Agentic AI may seem similar—both engage with users and provide automated responses. However, fundamental differences set Agentic AI apart from
How Visual Service and AI Redefine CX Across Industries
In today’s tech-savvy world, customer expectations for service efficiency are higher than ever. Traditional support methods are struggling to keep pace with rising demands, but
The ROI of Agentic AI: Practical Strategy and KPIs
In today’s competitive business landscape, enterprises constantly seek new ways to boost efficiency, improve customer satisfaction, and reduce operational costs. Enter Agentic AI, a game-changing
Agentic AI for the Enterprise: Unlocking Strategic Value
Agentic AI is changing the game for enterprises. Imagine AI systems that don’t just respond to commands but can act independently, learn in real time,
How to Improve Call Center Customer Service
Call centers are the frontline of customer service for many businesses. Providing excellent service in call centers is crucial for maintaining customer satisfaction and loyalty.
Customer Experience Automation: Transforming the Future of Customer Service
Customer experience (CX) is a focal point for businesses striving to achieve a competitive advantage. Online reviews and consumer feedback are paramount, and social media
AI CoPilots Are Incremental, AI Agents Are The Real Breakthrough
The initial promise of artificial intelligence was intriguing: machines capable of augmenting human tasks, enhancing productivity, and optimizing operations. As we stand on the cusp of
5 Ways to Ensure Generative AI Safety and Reliability
In the rapidly evolving world of artificial intelligence, safety is paramount. Businesses increasingly turn to AI to streamline operations, enhance customer experience, and drive efficiency.
What’s New at TechSee: Q2 2024 Highlights
AI automation for customer experience and service is more than just an industry talking point. AI augmentation and automation are rapidly becoming operational realities for
Deep Dive into Automated AI Modeling: Unlocking Visual AI in Customer Service
In the dynamic realm of customer service, where time is of the essence and flawless interactions are a must, we are thrilled to introduce a
Safeguarding CX in the Age of AI
As customer expectations continue to evolve, businesses are increasingly turning to Artificial Intelligence (AI) to enhance Customer Experience (CX). Leading AI-driven solutions, especially those empowered
