5 Technologies to Jumpstart Your Customer Centric Strategy
A positive call center experience is vital in today’s customer driven world. See how implementing tech tools in call centers can improve CX.
Hagai Shaham, Director of Strategic Accounts
Hagai joined TechSee in its beginnings in 2016 and has profound knowledge of its solutions and the audience it caters to. He is currently serving as TechSee's Director of Strategic Accounts to ensure clients realize the full value from their solutions and partnerships.
Author Posts
Save Millions by Lowering Your NFF Rate for Tech Dispatches
Over the last two years, I’ve been helping companies lower their tech dispatch rates by implementing TechSee’s Visual Support system within large call centers. We
Why Your Business Needs A Call Center Digital Transformation
There are many advantages to digitizing your call center. Read on to discover why it is so important and the best way to implement it.
The Expansion of Chatbots
Even though bots continue to struggle on many fronts some vertical solution are already successfully deployed into the world and provide consistent reliable value to
10 Tips for Implementing New Technology into Your Call Center
The pace of the tech evolution is picking up. It’s a constant challenge to identify a solution that will still be relevant for your organization
Innovative Help Desk Solutions That Improve Your Customer’s Experience
Take an in-depth look at the new visual technology and help desk solutions available that can improve the service provided by your IT help desk
Teamviewer’s Real Problem: Security vs. Industry Leader
Discover why Teamviewer’s security breaches are not its’ REAL issue in today’s technologically advanced world.
Qualities a Call Center Manager Must Have in Today’s Digital Era
In today’s digital age, the qualities a contact center manager must have are essential to the contact center’s successful management.
Friday the 13th. 13 Tips to Avoid Bad Luck in a Call Center
When Friday the 13th shows up the first month of the new year, it’s definitely an omen to take seriously. And for contact centers, that
Experts Share Their Top Choice for 2017 Contact Center Technology
Technology is reshaping our lives at a pace beyond anything we’ve previously experienced. New technologies are introduced every year and they are forming our reality
The Search for Scalable Tech Support – Customer Service Meets IoT
IOT is here, and growing in popularity. It hasn’t reach mass markets yet, but that is just a question of time. Probably not much time.
TeamViewer Alternative – What to Consider When Choosing Your IT Tools
Considering switching over from TeamViewer? Learn what’s important when choosing remote assistance tools.
