Andrew Mort, Content Manager, Author at TechSee

Survey results reveal consumer attitudes to service delivery during COVID-19, and the emerging role of visual assistance post-pandemic.

The knowledge gap in field service must be bridged before the aging workforce retires; Computer Vision AI is the enabling technology.

Remote visual assistance is enabling KPIs for field service organizations to become increasingly outcome-based, accelerated by the pandemic.

Find out what Gartner has to say about TechSee’s advances in Computer Vision AI in its latest report, two years after naming us as a Cool Vendor.

Remote Visual Assistance enhances the product registration process and warranty management, increasing brand loyalty and post-sale revenue.

With COVID-19, field service outsourcing is increasingly prevalent. Overcome onboarding, training and CX challenges with visual technology

Explore advanced tools that Salesforce, powered by AI visual assistance, has added to their platform to enable technicians to perform better

Multiexperience strategy is rapidly replacing the omnichannel imperative – here’s how to ensure your organization is ready.

Discover the key considerations in choosing the right remote support software for your technicians during COVID-19 and beyond

Find out how four leading enterprises are mitigating the impact of the coronavirus on business continuity with Visual Assistance.

COVID-19 is a critical time for field services – here are three ways of using remote support technology to thrive during the crisis and beyond

Read how incorporating visual assistance plus more, can lead to an effective WFH call center business continuity plan.