Remote Technician Downtime Utilization
Optimize field service technician schedules to assign virtual visits, assist junior field agents, or pre-visit a site to ensure efficient on-site support.
virtual appointments deliver more for less
Turn your field service team’s downtime into profit using TechSee’s visual engagement suite. Easily assign virtual appointments to your remote technicians to reduce truck rolls and maximize productivity.
Improve CSAT and NPS
Get to more customers in less time, reducing call hold times and long waits for in-person support.
Lower Costs
Reduce unnecessary truck rolls and inefficiency with virtual visits.
Optimize Schedules
Easily assign virtual appointments to allow field technicians to support customers while they wait between on-site jobs.
Eliminate Repeat Visits
Pre-assess jobs virtually to ensure technicians get to the site with right equipment
We believe that showing
is better than telling.
From Our Knowledge Center
Computer Vision AI: The Secret of Successful Contact Centers
As the capabilities of Computer Vision AI grow, contact centers are finding innovative ways to improve customer service delivery.
Is Computer Vision the Future of the DIY Unboxing Experience?
AI and AR technologies can enhance the DIY unboxing process by delivering a new level of self-service visual customer assistance.
How to reduce call center volume with Computer Vision AI
Leading enterprises have long grappled with the question of how to reduce call center volume. Computer Vision-powered Call Deflection is the answer.
