As the world grapples with the ongoing COVID-19 crisis, companies around the world are turning to a range of solutions to ensure customer and employee safety. With non-essential travel cancelled by many organizations and severe travel restrictions in place in many countries, staff at every level are increasingly relying on remote alternatives to their daily routines until the pandemic is contained.
Read the full report to learn how essential service providers are using remote support during COVID-19, when regular service delivery practices are being challenged.
