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237 resources found

Customer story

EV Installer Expedites Quotes by 50%, Reduces Overhead

Discover how this leading provider of EV charging stations expedited their service while reducing overhead with TechSee.

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AI for CX AutomationWhite paper

AI for Enterprise CX Automation Your 2024 Strategic Guide

Your strategic guide to AI for Enterprise CX Automation. Discover how AI is reshaping customer experience and driving customer satisfaction.

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Webinar

2024 Generative AI in CX: Strategy, Technology, Scale

This webinar explores the potential of generative AI for the customer experience in 2024 and the near future.

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Guides and brochures

TechSee’s Sophie AI: MultiSensory AI for Service

With Sophie AI, service leaders can improve service KPIs across every touchpoint, serving more customers with faster resolutions.

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Report

Generative AI for the General Public: Hopes and Fears in 2023

Is Generative AI for Customer Service a good idea? Is the public ready for this innovation? Where are the best opportunities?

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Orange Spain Case StudyReport

Customer Service in Statistics

A Deep dive into the most relevant and popular customer service statistics of 2023, and how TechSee’s advanced AI capabilities drive improvement in key areas.

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Report

Risks and Rewards of Generative AI in the Service Industry

Provide unparalleled customer service that is deeply rooted in real-world experience. Our AI assistant leverages the insights gathered from millions of interactions to offer real-time suggestions, step-by-step guidance, and even augmented reality or virtual reality demonstrations.

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Webinar

Is Generative AI also Practical: Hype vs Reality

What do the developments in the AI space mean for your service organization? For the service industry, the past few years have focused on improving efficiency and innovating. Now is the time to understand how the service industry has been looking to integrate AI into service interactions. The timing is right to think…

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TechSee Oracle Webinar for mobile field service workersWebinar

TechSee Oracle Webinar: Enable Mobile Workers to Deliver Better Field Service Outcomes

In this webinar, we hear about Oracle’s commitment to technology as a way of optimizing field service operations.

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White paper

eBook: Practice Efficiency With Your Call Service Teams to Improve CX in 2023

Learn with this eBook where you should focus your energies and give your service team an advantage in 2023.

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TechSee VideosWebinar

CCMA Online Seminar Video: Rolling out AI in call Centers to improve CX and ROI​​

This session looks into fundamentals for organizations aiming at improving CX while increasing operational efficiencies, and reducing costs.

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Field servicesReport

Field Service Vision 2023 Report: Planning For Success in A Challenging Economy

This report explores how leading innovators are using a new class of technologies to meet 2023/2024 efficiency and performance objectives.

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