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The utilities industry is undergoing a profound transformation. Driven by decarbonization mandates, rising customer expectations, and the growing complexity of distributed energy resources, utility leaders

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0 % of customers expect immediate problem resolution—are you ready to meet their expectations? Reduce costs and churn with better CX, powered by multimodal AI

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Product returns represent a costly endeavor for manufacturers and retailers. Approximately 10.6% of total U.S. retail sales – that’s $428 billion in merchandise — were