Simplifying Technology for Anyone

The knowledge people need often stays inside manufacturers’ systems, technical documentation and support organizations. TechSee connects that expertise to the person and situation in front of the product.

• Give people the confidence to resolve technology issues
• Help service teams share expertise through vision
• Turn complex service moments into clear next actions

Sophie AI brings product expertise together with visual, spatial and conversational intelligence. Within it, Sophie Intelligence connects industry, device, visual and spatial models to real-world conditions.

• See the product and environment
• Guide action in the moment
• Keep the verified outcome connected to service

TechSee is led by company builders and functional leaders with experience across enterprise software, service technology, AI, product, finance, and global go-to-market.

Through years of helping enterprises support their customers, we have developed knowledge of physical products across brands and learned how people use technology in the real world. We brought product knowledge and our visual and spatial capabilities together in Sophie AI, our shared technology platform.

• Visual AI makes product knowledge actionable for customer service and field service teams
• Sophie Live, Sophie Self-Service and Connectivity Guru share the Sophie AI platform

Our vision is for the home experience to become increasingly proactive, helping people keep things working and addressing issues before they disrupt everyday life.

• A direction for the future, not a promise of current proactive capabilities
• Current features depend on the product, provider and supported devices

TechSee’s published customer-success approach covers onboarding, training, customization and adoption. Agree the services included in your deployment.

• Plan: define the first task, owners and baseline
• Prepare: agree role-based training and workflow needs
• Adopt: review usage, customer friction and outcomes before expanding