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51 resources found
ReportField Service Vision 2023 Report: Planning For Success in A Challenging Economy
This report explores how leading innovators are using a new class of technologies to meet 2023/2024 efficiency and performance objectives.
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Report2022 State of Customer Churn in Telecom (Survey Report): The Impact of the Pandemic on Churn Trends
This report covers the key drivers behind churn post-pandemic and how customer expectations of their telecom service providers have changed.
Explore Report2022 State of Customer Loyalty and Churn Report: The Impact of the Pandemic on the Customer Service Industry
This report covers the key drivers behind churn stemming from poor customer service and how to combat them.
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Report2022 State of Customer Churn in Insurance: The Impact of the Pandemic on Churn Trends
This report covers the key drivers behind churn post-pandemic and how customer expectations of their insurance providers have changed.
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Report2022 STATE OF THE SERVICE MARKET SURVEY REPORT
Where there's smoke there is fire, and 67% of customers are not satisfied with the service they receive. This report dives into why.
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ReportSurvey Report: Remote Workers Rate their IT Support Experiences
Download TechSee's comprehensive report to discover how WFH employees feel about the level of IT support they received during the past year.
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ReportHow to Deliver Effortless Experience in the New Normal
Reducing customer effort in the new normal means addressing safety concerns. TechSee explains how to reduce effort for your customers with remote service.
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ReportThe Direct Relationship Between Adoption and ROI
Discover how companies have successfully adopted visual assistance and watched their ROIs skyrocketing, in TechSee's comprehensive report.
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ReportHow to Calculate the Actual Cost of a Truck Roll
Download TechSee's report to learn about the cost breakdown of a truck roll and factors to take into account when calculating the true cost.
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Report12 Ways Visual Assistance Can Help Customer Service Drive Revenue
Download TechSee's report to discover 12 ways in which Visual Assistance can transform your customer service from a cost center to a profit center.
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ReportTransforming Your Customer Service From Cost Center to Profit Center
This report by TechSee looks at the 7 steps that will take your customer service from a cost center to a relationship-based profit center.
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Report8 Reasons to Buy a Visual Assistance Solution Report
Read the report that explores the 8 factors that differentiate in-house visual assistance solutions from those that are purpose-built and available on the market.
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