Field technicians in the telecom industry need the tools and knowledge to correctly diagnose technical issues, and to repair and install parts and devices in the customers home or office. These technicians are often dependent on remote experts to confirm the completed work, assist with complex jobs or offer ongoing training. However, this process is often fraught with bottlenecks, wasted time, higher costs and extra effort.
How can telcos provide better support to their technicians in the field? With automated job verification.
Download this brochure to learn more about how field technicians can be empowered by using remote visual assistance and automated job verification. Discover how the technology works, find use cases and benefits, and see how leading telecom brands are implementing the technology.
