A Tale of 2 Support Calls: Utilizing Visual Customer Support To Improve KPI’s
Find out the differences between voice vs visual support and why businesses should incorporate Visual Assistance in their customer service
Daniela Levi, Director of Product Marketing
With years of product marketing experience in the high tech world, Daniela Levi brings enthusiasm for new product GTM strategy, content strategy and the lead nurture process. She is currently leading TechSee's product marketing team.
Author Posts
How to Reduce Returns: 8 Tactics
How can companies minimize & avoid product returns? Read on to discover a number of viable strategies, including using visual guidance.
The UK Fuel Shortage 2021: How to Ensure Business Continuity
Using visual assistance technology can help enterprises during times of uncertainty in five different ways.
Brouhaha in Broadcasting: The Cable Digital Transformation
Digital transformation is changing the direction of the cable industry. Find out why and how to address these changes.
Beyond Remote Support: 5 Ways Your Organization Can Use Visual Assistance
Organizations can use visual assistance tech in a number of ways, beyond remote support cases. Here are 5 ways to use visual assistance
IT’s Role in Support for Remote Workers
After scrambling to set up remote working environments at the start of the pandemic, enterprises have largely recognized its advantages and adopted the WFH model.
Warranty Cost Management: Guarantee Satisfaction & Profitability
B2B product warranty management incurs significant costs. Discover whether visual assistance tools can be employed to reduce these costs.
16 Examples of AI in Customer Service
Explore 16 AI customer service technologies that improve companies’ customer-facing interactions and enhance their internal processes.
