Subspace Support: Achieving Faster Resolutions with Visual Remote Assistance
Why Visual Remote Assistance Should Be Your First Point of Contact If you’ve ever watched Star Trek, you know the phrase: “Beam me up, Scotty!”
Aviv Atlas, VP Partner Success
“It’s hard to think of something more rewarding than a happy customer.”
As VP of Partner Success at TechSee (at times referred to as “Chief Evangelist”) Aviv works to ensure our partners are equipped with the most trusted tools and methods to optimally onboard their customers on TechSee’s products, and work to make visual transformation a core component of their business strategy.
Author Posts
Maximize Your Investment in Upskilling Agents
Today’s customer service personnel are being asked to deliver higher quality service across more products, more complex products, and at more significant volumes than ever
Optimizing AHT During a Visual Engagement Session
Visual engagement is a proven strategy to improve call center performance, especially as it relates to two key metrics: 1) First call resolution (FCR): The
Improving Customer Support with Mobile Screen Mirroring
Whether you are a ridesharing leader supporting millions of global drivers and riders or a mobile carrier troubleshooting connectivity issues, fast and convenient mobile support
