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Search customer stories, reports, white papers, brochures and webinars. Available formats and original sources are identified on each page.
51 resources found
ReportHow TechSee Helps Salesforce FSL Users Solve Their Challenges
Find out why field service organizations are increasingly turning to computer vision AI to bring costs down and increase the effectiveness of their response
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ReportEnsuring Employee Safety During Pandemic Events with Visual Assistance
As the coronavirus spreads, employees are increasingly being encouraged to work remotely. Explore how Visual Assistance can make this happen with TechSee.
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ReportHow Visual Assistance Simplifies Self-Installation
Self-installation can be tricky, but TechSee describes how Visual Assistance can visually guide customers through it for both hardware and software.
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ReportSmart Home Support Survey Report
Download TechSee's Smart Home Support Survey Report and discover the devices and tasks consumers struggle with and what they want from Smart Home support.
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Report2019 Customer Churn in the Insurance Industry Survey Results
Take a deep dive into the data that shows the specific customer service pain points that cause insurance policholder churn in TechSee's 2019 survey report.
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ReportReasons for Customer Churn in the Telecom Industry: 2019 Survey Results
Why are they leaving - and how can you stop it? TechSee presents exciting new 2019 research into the reasons for churn in telecoms and how to reduce it.
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ReportCustomer Churn Survey Results
Dig down into the data that demonstrates the aspects of customer service that lead directly to churn - get TechSee's 2019 survey report.
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ReportReduce Machine Downtime with Remote Visual Assistance
Reduce machine downtime, slash your technician dispatch rate and improve your remote fix rate by 26%. The key to it all is Visual Assistance.
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ReportCustomer Service Stories: Visual Assistance to the Rescue!
Read all about a dozen Visual Assistance customer service stories ranging from the sublime to the ridiculous - in customer service, seeing is believing!
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ReportReduce AHT with Visual Assistance In your Contact Center by %40
Reduce AHT in your contact center - and make more profit. Learn how to achieve a 40% improvement with Visual Assistance technology, with TechSee.
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ReportImprove Your Customer Effort Score with Visual Assistance
CES is emerging as a key metric for contact center success - this data sheet explains why it matters and how to improve your Customer Effort Score.
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ReportNo Fault Found Electronic Product Returns Survey Results
No fault found product returns cost consumer electronics companies billions - this survey reveals the reasons and explains how to solve the problem.
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