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Search customer stories, reports, white papers, brochures and webinars. Available formats and original sources are identified on each page.
237 resources found
Customer storyVodafone Portugal Reduces Tech Dispatch Rate by 12%
Vodafone Portugal cut tech dispatches by 12%, raised FCR by 4 points, and boosted NPS by 10 points using TechSee’s AR-based Visual Assistance solution.
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Customer storyCoffee Machine Maker Slashes Product Return Rate
A world-famous supplier of capsule coffee machines battled the costly problem of device returns, driving up NPS by 71% and boosting employee satisfaction
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Customer storyHow a Top Water Company Cut Customer Effort
Discover how the company rapidly achieved a 30% improvement to its Customer Effort Score, eliminated 61% of dispatches and boosted its CSAT score to 92%.
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WebinarTechSee for Insurance Video: Visual Claims
See how TechSee revolutionizes the way insurance policy holders will process their claims.
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White paperProviding Effortless Experience to the Empowered Utility Customer
TechSee’s eBook "Providing an Effortless Experience to the Empowered Utility Customer" explores why customer effort is so vital to utilities and suppliers
ExploreWebinarCall Deflection Powered by Computer Vision AI Video
Thanks to TechSee Computer Vision AI, customers experience frustration-free installation, setup and troubleshooting guidance in self-service.
ExploreWebinarTechSee Computer Vision For Call Deflection Video
A Director of Customer Service achieves his target of driving 20% more calls to self-service, enhancing CX and cutting costs in the process.
ExploreWebinarTechSee in Salesforce Dreamforce Service Keynote Video
Martha Walchuk of Salesforce in the Dreamforce Service Keynote: explaining TechSee's Computer Vision-powered solution for FSL users.
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ReportSmart Home Support Survey Report
Download TechSee's Smart Home Support Survey Report and discover the devices and tasks consumers struggle with and what they want from Smart Home support.
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White paperThe Ultimate Guide to Smart Home Support
Smart Home tech requires even smarter support models - get the keys to delivering standout cusotmer service in this eBook.
ExploreWebinarTechSee Live to Prevent Customer Churn Video
Watch how one simple, intuitive technology heals the consumer pain points that cause churn and creates happier, more loyal customers.
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White paperVisual Assistance for Customer Retention
Get inside the minds of the three types of churning customer and discover the one technology that's proven to support customer retention strategies.
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Bring a service scenario to TechSee. Explore the visual context, guidance and workflow your team needs.