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237 resources found

Using Visual Support To Improve First Call Resolution: ReportReport

Using Visual Support To Improve First Call Resolution: Report

This report delves into the effects of introducing Visual Support into the contact center, with improved efficiency matrics and particularly increased FCR.

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TechSee Video ThumbnailWebinar

TechSee at MWC 2018 Video

An interview with TechSee’s CEO Mr. Eitan Cohen @MWC 2018 about Techsee’s Customer Assistance Virtual Technician powered by AI & AR.

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Self Installation Survey - The Full ReportReport

Self Installation Survey – The Full Report

Review the complete results of TechSee's Self Installation (Home Electronics) Survey to gain valuable insight into consumer expectation.

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Consumer Electronics Company Improves All Customer Service KPIsCustomer story

Consumer Electronics Company Improves All Customer Service KPIs

Learn how this Home appliance manufacturer Improved it's technical support process with visual support and achieved significant improvement across all KPI's

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Call Center BPO Success StoryCustomer story

BPO Success Story

Learn how TechSee’s Visual engagement platform Enables Major BPO to win Lucrative Accounts and establish additional revenue streams | TechSee

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TechSee Live Field ServicesGuides and brochures

TechSee Live Field Services Brochure

Learn how our interactive communication platform boosts productivity & effectiveness in the field. Visit us now and fill the form to access the Data Sheet.

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Techsee VIA PlatformGuides and brochures

TechSee Live Contact Centers DataSheet

Learn how intelligent visual assistance enhances customer experience. Visit Techsee.com now and access the data sheet.

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TechSee Video ThumbnailWebinar

Innogy & TechSee Collaboration Video

Inken Braunschmidt of Innogy & Eitan Cohen of TechSee interviewed about their collaboration at OurCrowd Global Investor Summit 2017.

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TechSee Video ThumbnailWebinar

Accenture Innovation Awards 2016 (Winner TechSee) Video

After a race between 800 innovative startups TechSee is announced as first prize winner.

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