Ideas and proof for service that can see.
Customer experiences. Practical research. A clearer way to evaluate visual AI.
Start with the service moment.
Four questions to connect your customer’s problem with the right kind of help.
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Search customer stories, reports, white papers, brochures and webinars. Available formats and original sources are identified on each page.
237 resources found
Guides and brochuresMobile Mirroring by TechSee
TechSee enables contact center agents to view a customer’s entire mobile screen or a specific application only, providing non-intrusive visual guidance.
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Guides and brochuresVisual Journeys Brochure
Discover how TechSee's Visual Journeys feature streamlines processes across use cases including tech support, insurance claims and warranty registration.
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WebinarEnsuring Business Continuity for Field Service Providers with Visual Assistance
Learn which technologies enable field service organizations to focus on business continuity in uncertain times in this webinar.
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ReportService Delivery Continuity During the COVID-19 Crisis
Service delivery continuity is a core aim of enterprises in all industries during crisis events - read four case studies that demonstrate how to achieve it.
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ReportBusiness Continuity in Customer Service with Visual Assistance
Discover how leading enterprises are ensuring business continuity and promoting safety by embracing work from home models with Visual Assistance technology.
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ReportCut NFF Product Returns with Visual Assistance
Consumer electronics companies are using AR-powered Visual Assistance to cut No Fault Found product return rates by an average of 14%.
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Guides and brochuresVisual Customer Assistance for Medical Technology
Discover how TechSee Live enables Medical Technology providers to offer timely and effective customer assistance with advanced AR and video technology.
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Guides and brochuresTechSee Live for Desktop Sharing
Understand how TechSee's non-intrusive desktop sharing feature provides contact center agents with remote access to customers’ screens.
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Customer storyVodafoneZiggo Boosts Core KPIs, Reducing Cost to Serve
VodafoneZiggo deployed TechSee’s Augmented Reality-based Visual Assistance solution, increasing FCR, cutting tech dispatches, and boosting NPS.
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WebinarDesktop Sharing by TechSee Video
Web-based desktop sharing for TechSee Live enables agents to non-intrusively guide customers through configuration and software issues.
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White paperAI in Field Service: A New Frontier
Learn how new applications for AI in field service are impacting the industry, improving efficiency, lowering costs and boosting customer satisfaction.
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WebinarAhead Of The Kpi Curve: How Visual Assistance Delivers Across All Contact Center Metrics
TechSee shows how Remote Visual Assistance is enabling contact center agents to exceed all targets across FCR, AHT, and NPS. No tradeoffs or compromises.
ExplorePut the ideas to work.
Bring a service scenario to TechSee. Explore the visual context, guidance and workflow your team needs.