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237 resources found

Webinar

Driving Cost Optimization in Customer Service Using Visual Assistance

Watch TechSee's webinar, co-hosted by KN Circet, to learn how they are utilizing visual assistance to drive long-term cost optimization in customer service.

October 27, 2020Explore

Webinar

TechSee KN Circet Video: Boosting Operational Efficiency

Learn how KN Circet achieved operational efficiency while ensuring safety to their field agents and customers with TechSee.

October 27, 2020Explore

Report

October Edition Survey: Customer Expectations of Service Delivery During COVID-19

Several months into the COVID-19 pandemic, customer service organizations are still facing unprecedented operational challenges as customer expectations are redefined. An initial survey on customer expectations of service delivery was conducted in early May, showing a high demand for technical support alongside…

October 21, 2020Explore

Report

How visual assistance drives cost optimizations across customer service

TechSee explains how visual assistance is the key to enable contactless service, ensuring safety, cost optimization, and effortless participant experiences.

October 14, 2020Explore

White paper

The Guide to Cost Optimization in Customer Service

TechSee's Customer Service Guide to Cost Optimization teaches you 20+ techniques to improve business resilience and retain a positive customer experience.

October 14, 2020Explore

Webinar

TechSee Live for Manufacturing Video

Receive visual guidance for time-sensitive troubleshooting scenarios, streamlining processes, and superior customer experience and service.

October 11, 2020Explore

Webinar

Combating Customer Churn in Today’s Changing Brand Loyalty Landscape

In today's climate, safety is a core element of customer effort in the retention game. Watch TechSee's deep dive webinar on customer retention strategies.

September 24, 2020Explore

Customer story

KN Circet Achieves World-Class Health & Safety Compliance

Discover how TechSee has enabled KN Circet to create a complete visual record of its compliance processes, with an efficient and robust visual solution.

September 17, 2020Explore

Guides and brochures

TechSee Enterprise Partner Solutions

Learn how TechSee's world-leading AR and AI-powered Visual Assistance solutions deliver to its global network, generating growth and driving up revenue.

September 16, 2020Explore

Webinar

Driving Collaboration Between Contact Centers & Field Services

TechSee explains why closer collaboration between contact center agents & field technicians is the key to enhanced customer service and employee engagement.

September 10, 2020Explore

Webinar