How Visual Assistance Transforms Tenant Experience & Cuts Repair Costs
Discover more with TechSee about how remote visual assistance is emerging as a key technology for a more effective service to tenants, while reducing costs.
Published July 16, 2020
Property management organizations, real estate companies, and housing associations are increasing their focus on digital transformation strategies that enable a ‘tenant-first’ approach, while reducing repair and maintenance costs. The pandemic has accelerated these trends, creating a need for innovative ways to simplify the repair process. Remote visual assistance powered by video, Augmented Reality and AI is now emerging as a key technology for organizations looking to deliver faster, more effective service to their tenants.
Watch the webinar co-hosted by Salesforce and TechSee, featuring leading housing association LiveWest, to discover:
- How visual assistance reduces costs by eliminating unnecessary visits and increasing remote resolution rates
- How the technology allows field technicians to complete repairs more efficiently and achieve high first time fix rates
- The impact of visual assistance on tenant experience
- How organizations are addressing safety concerns during the pandemic around home maintenance visits using visual assistance
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