Ideas for service that can see.
Explore the latest TechSee insights on visual AI, customer experience, customer service, and field service.
BlogSlashing Costs from Maintenance & Repair SLAs with Visual Assistance
Heineken improves distribution efficiency by improving machine uptime while reducing costs
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BlogLennar Improves Technician Productivity
Lennar Improves Technician Productivity Learn how Lennar boosts technician productivity with TechSee’s Visual Assistance technology. This video showcases how Lennar technicians use live video and augmented reality for remote diagnostics and real-time guidance, reducing service time and improving customer satisfaction.…
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BlogBest in class Home Owner Support, Significantly reduced FCR
Best in class Home Owner Support, Significantly reduced FCR Leading US home builder increases service efficiency and quality with visual guidance. Lennar is one of the largest homebuilders in the US. They receive thousands of home owner service requests a month. While looking for ways to offer home owners an even…
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Blog5 Ways to Ensure Generative AI Safety and Reliability
What are the Generative AI safety and reliability risks to the enterprise? How can you minimize the risk while maximizing the reward of AI?
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BlogUnderstanding AI Memory: A Deep Dive into the Cognitive Layers of Service Automation
The development of AI memory systems has fascinating parallels to human developmental, particularly in how we acquire and use knowledge.
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BlogCochlear Recipient Support is 50% Faster, And Consistently Accurate With TechSee
Cochlear Recipient Support is 50% Faster, And Consistently Accurate With TechSee Cochlear device support specialists recommend TechSee for its ability to help specialists troubleshoot accurately and help recipients resolve their concerns much faster. Cochlear is the global leader in implantable hearing solutions,…
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BlogVisual remote support deliver best-in-class results
Visual remote support deliver best-in-class results A leader in hearing device implants achieves consistent 5 star customer satisfaction Cochlear is the world’s largest manufacturer of implantable hearing solutions. They are committed to the mission of helping people hear and be heard. Part of this is their dedication…
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BlogSelling Better Services with Visual Assistance
Selling Better Services with Visual Assistance EDP, Portugal's largest utilities company scores service wins by deploying TechSee. EDP, the fourth largest global supplier of wind power, was looking to expand its home services business and launched a home technical services business line as an add-on for its energy…
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BlogWhy Achmea Values Visual Assistance
Why Achmea Values Visual Assistance Watch this testimonial explaining the benefits of TechSee’s Intelligent Visual Assistance to leading insurer Achmea. Download Use case
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BlogTop Insurer Achmea Improves Net Promoter Score by 11 points
Top Insurer Achmea Improves Net Promoter Score by 11 points Claim life cycle time and handling costs are reduced with Visual Assistance technology Achmea, a large insurance provider in Europe with over 10m customers, recognized the need to optimize the claims process. They sought to create a friction-free policyholder…
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BlogBoosting ROI from Visual Assistance Adoption
Boosting ROI from Visual Assistance Adoption Costa Express increases use of visual technology to reduce operations costs and improve customer service Costa Express is part of the B2B division of Costa Coffee. They provide on-the-go self-service coffee machines found in food courts, gas stations, and grocery stores,…
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BlogSupporting New Services Rollout with Visual Assistance
Supporting New Services Rollout with Visual Assistance Orange Spain uses visual technology to support innovative smart home and fiber services launches The rollout of new product offerings and services in telco can have high associated costs and greater customer demands for support. Following an innovative rollout of…
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